Terms and Conditions | Web Design Company Singapore
SERVICE LEVEL AGREEMENT & ENGAGEMENT FRAMEWORK

Terms and Conditions

Last Updated & Effective: January 1, 2026

1. Scope of Agreement

These Terms and Conditions constitute a legally binding agreement between Web Design Studio Singapore (“Agency”) and the entity engaging our services (“Client”). By requesting a formal quote, issuing a purchase order, or executing a Statement of Work (SOW), the Client agrees to be bound by these terms.

2. Quotations, Invoicing, & Payment Terms

Unless explicitly agreed in writing, all financial transactions are quoted in Singapore Dollars (SGD):

  • Deposit: A 50% non-refundable retainer is required prior to project kick-off.
  • Milestone Payments: Remaining payments are tied to agreed milestones (Design Approval, Code Testing, Production Handover).
  • Payment Duration: Invoices must be settled within 14 calendar days of issuance via GIRO, FAST bank transfer, or PayNow Corporate.

3. Intellectual Property Rights & Source Code Ownership

Upon final payment settlement in full, the Agency assigns all copyright, design rights, and custom source code ownership for the custom web deliverables to the Client.

The Agency retains ownership of pre-existing software frameworks, developer libraries, and internal tooling used in the engineering process.

4. 12-Month Technical Warranty & SLA

We provide a 12-month technical warranty covering bug fixes, core library compatibility patches, and layout regressions directly resulting from our custom code. This warranty excludes defects caused by unauthorized third-party modifications, hosting infrastructure downtime, or external API deprecations.

5. Governing Law & Singapore Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any dispute arising out of or in connection with this agreement shall be submitted to the exclusive jurisdiction of the Courts of Singapore.